Legal notice
Website publisher
This website is published by:
ROYALCIG
French simplified joint-stock company (SAS) with share capital of €2,000.
Registered office:
81 boulevard d'Alsace Lorraine
64000 Pau – France
SIREN: 792 170 664
Registered office SIRET: 792 170 664 00017
EU VAT number: FR73792170664
APE code: 4778C – Other specialised retail activities
Telephone: 05 64 64 83 48
Email: royalcig@hotmail.fr
Publication director
The person responsible for publication is Marc WANIEZ, President of SAS ROYALCIG.
Website hosting
The RoyalCig website is hosted by:
Contabo GmbH
Welfenstraße 22
81541 Munich – Germany
Website: https://contabo.com/
Intellectual property
All content on the RoyalCig website, including text, photographs, illustrations, graphic elements, logos and other materials, is protected by applicable intellectual property laws.
Any reproduction, representation, adaptation or use, in whole or in part, of content belonging to RoyalCig is prohibited without prior permission, except where permitted by law.
Trademarks, logos, photographs and other elements belonging to manufacturers, suppliers or other third parties remain the property of their respective owners.
Personal data
RoyalCig may collect and process personal data, particularly when customers create an account, place an order, arrange delivery, contact customer service or use certain services offered on the website.
Information about the processing and retention of personal data, together with users' rights, is provided in the RoyalCig Privacy Policy.
For any request concerning your personal data, you can contact RoyalCig at:
Cookies
The RoyalCig website may use cookies and other tracking technologies that are necessary for its operation, as well as cookies for audience measurement or certain third-party services where consent is required.
Users have access to a tool for managing their preferences concerning cookies that require consent.
Consumer mediation
After first submitting a written complaint to RoyalCig customer service, and if no satisfactory solution is reached, consumers may, under the conditions laid down by applicable regulations, refer their complaint free of charge to the consumer mediator responsible for ROYALCIG.
The contact details of the relevant consumer mediator will be published in this section once RoyalCig has appointed one.
General terms and conditions of sale
Sales made through the RoyalCig website are subject to the General Terms and Conditions of Sale available on the website.
These terms explain, in particular, ordering, payment, delivery, withdrawal, returns, refunds and applicable statutory warranties.