Delivery of your RoyalCig order
RoyalCig prepares your orders carefully to help ensure that your products arrive in the best possible condition.
Several delivery options may be offered during checkout. Available shipping methods depend on factors including your delivery address, destination and the details of your order.
Choose your delivery method
Available delivery options and their charges are displayed during checkout, before payment.
Depending on the services available for your destination, you may be able to choose between different carriers and delivery methods, including home delivery or collection from a pickup point.
Preparing your order
Once your order and payment have been confirmed, our team prepares your parcel as quickly as possible.
Every order is checked and carefully packed before dispatch.
Tracking your parcel
Where tracking is available, you will receive the information needed to follow your parcel's progress after it has been dispatched.
Delivery charges
Delivery charges are calculated according to your selected shipping method, destination and the details of your order.
The applicable amount is displayed before you confirm your order.
Receiving your order
When your parcel arrives, we recommend checking its condition. If you notice any issues or damage, please contact RoyalCig promptly so that our team can assist you.
Have a question about your delivery?
Our team is available to answer questions about the preparation, dispatch or tracking of your order.